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How to Order

Here are the steps to take to place an order on our Web site:

1. Navigate to products by clicking on links in the left hand navigation bar or enter keywords to search for into the search box. Then click on a product you wish to order.

2. Enter quantity if more than one. Be sure to specify any attributes a product may have, such as "size" or "color".

3. Click on "Add to Cart".

4. Repeat steps 1 through 3 for each product you want to include in your shopping cart.

5. Once you have everything you want, click "View Cart" on the right. Review the contents of your cart. When you're ready, click on "Checkout" down at the bottom of the page.

6. If you already have an account, just type in email and password on the left and click "Sign In.
   
   If this is your first time shopping with us, supply the required information on the right side of the page and click "Continue".

7. Enter the address that your order will be shipped to or select an address from your Address Book. New addresses will be saved to your Address Book and you'll be able to retrieve and reuse this information the next time you order. When you've finished, click "Continue".

8. Review the contents of the order once more. If changes to your order are necessary, click on "Home" in the upper left, then proceed to step 5. If you are satisfied with the contents of your order, click "Continue".

9. This is the final step of the checkout process. Review the charges shown and, if you are satisfied, enter your payment information in the form provided. When you are finished, click "Complete Order".

10. Thank you for your order! Your order has been received and will be processed shortly. Please use the "View" button to view your completed order summary.

11. We encourage you to print a copy of the Order Detail page for your records.

12. You should receive an email confirmation of your order shortly.

Please Note:

Once an order has been processed, it cannot be canceled online. Please call us at 1-866-DAD-HERO (323-4376) or email us at so we can correct any problems as soon as possible.

There are several other ways to order if you get stuck:

• Toll-Free: 1-866-DAD-HERO (323-4376) 9:00 AM to 5:00 PM (PST)
  Our local phone number is 760-728-5347.

• FAX: Any time, day or night. 1-760-689-4040

• Mail:
  HeroDads, Inc.
  5256 S Mission Rd #703-196A
  Fallbrook, CA 92028