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Home >
Help > How
to Order
How to Order
Here are the steps
to take to place an order on our Web site:
-
Navigate to
products by clicking on links in the left hand navigation
bar or enter keywords to search for into the search box.
Then click on a product you wish to
order.
-
Enter quantity
if more than one. Be sure to specify any attributes a
product may have, such as "size" or "color".
-
Click on "Add to
Cart".
-
Repeat steps 1
through 3 for each product you want to include in your
shopping cart.
-
Once you have
everything you want, click "View Cart" on the right.
Review the contents of your cart. When you're ready, click on "Checkout"
down at the bottom of the page.
-
If you already
have an account, just type in email and password on the left
and click "Sign In.
If this is your first time shopping with us, supply the
required information on the right side of the page and click
"Continue".
-
Enter the
address that your order will be shipped to or select an
address from your Address Book. New addresses will be saved
to your Address Book and you'll be able to retrieve and
reuse this information the next time you order. When you've
finished, click "Continue".
-
Review the contents of the order
once more.
If changes to your order are necessary, click on "Home" in
the upper left, then proceed to step 5. If you are satisfied
with the contents of your order, click "Continue".
-
This is the
final step of the checkout process. Review the charges shown
and, if you are satisfied, enter your payment information in
the form provided. When you are finished, click "Complete
Order".
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Thank you for
your order! Your order has been received and will be
processed shortly. Please use the "View" button to view your
completed order summary.
-
We encourage you to print a copy of
the Order Detail page for your records.
-
You should
receive an email confirmation of your order shortly.
Please Note:
Once an order has
been processed, it cannot be canceled online. Please call us at
1-866-DAD-HERO (323-4376) or email us at
so we can correct any problems as soon as possible.
There are
several other ways to order if you get stuck:
-
Toll-Free:
1-866-DAD-HERO (323-4376) 9:00 AM to 5:00 PM (PST) Our
local phone number is 760-728-5347.
-
FAX: Any time, day or night. 1-760-689-4040
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Mail:
HeroDads, Inc. 5256 S Mission Rd #703-196A Fallbrook, CA 92028
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